Resident Field Service Technician
About Us
At Komatsu New Zealand, you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
The Opportunity
Technician – Workshop Waikato
We are seeking an experienced Heavy Diesel Mechanic to perform the role of Technician – Workshop.
You be responsible for maintenance and repair our full range of Construction & Utility equipment, provide mentoring and guidance for workshop based servicing, responsible for maintenance of Used and Rental equipment.
We are on the search for someone who has strong hydraulic fault-finding skills and enjoys supporting, mentoring and leading others to represent an OEM in every customer interaction.
What you’ll be doing:
- Predominately workshop-based with ability to cover field service breakdowns and servicing as required (tool of trade vehicle included)
- Work closely with the UE/Rental SSC and L/H to deliver to high standard giving our customers an unparalleled customer experience (reporting to branch supervisor)
- Ability to mentor apprentices and guide technicians with repairs and servicing in a workshop-based environment
- Generate extensive accurate reports on rental & used equipment
- Excellent oral & written communication skills
- Attention to detail QA pre delivery of used and rental equipment
- Experience with AX an advantage
What we are looking for:
- Ability to provide a high level of customer service in line with our Customer Support Charter
- Demonstrated commitment to safety.
- Class 1 driver’s licence Class 2 (heavy transport) preferable
- Ability to work unsupervised
- Excellent written and verbal communication skills
- Good understanding of computer systems and Microsoft Office
Qualifications
- Qualified Heavy Diesel Mechanic or overseas equivalent
Why work for us!
Komatsu can provide you with the following:
At Komatsu, we have proven career pathways into various exciting fields. We are committed to creating a learning culture and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:
- Kiwisaver employer contribution matched to employee contribution up to 10%
- Life and disability insurance
- Free annual medical check
- Flexible working hours where practical
- Paid parental leave
- Access to an array of technical training, personal development and upskilling
- Plenty of discounts across retail, automotive, travel & health products
- $3000 referral payment for referring a successful new employee to Komatsu
Ready to get started? Simply hit the apply now button!
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.