Resident - Field Service Technician
🚨INTERNAL JOB OPPORTUNITY: Resident – Field Service Technician 🚨
📍Chinchilla, QLD
💼Req:4466
👤Hiring Manager: Tevita Fonua
👷♂️Career Path: Customer Service & Operations
🎯Career Level: 6
Are you ready for your next challenge with Komatsu? We're seeking a Resident Field Service Technician based out of Chinchilla, supporting the Western Region up to Roma. This role will focus on field-based service and support for mining and construction customers, playing a critical part in maintaining the performance and reliability of Komatsu machinery in the field.
Key Responsibilities:
As part of our professional Field Service team, you will contribute to high levels of safety, quality, and efficiency by:
- Diagnosing and repairing Komatsu equipment across various machine groups.
- Carrying out testing and adjusting of machine operating and monitoring systems using appropriate tools and resources.
- Supporting major site-based equipment maintenance projects.
- Preparing professional technical and service reports using Microsoft Office applications.
- Ensuring punctuality and efficient service reporting using standard templates and Komatsu systems.
- Coordinating departmental reporting requirements including TSI and warranty claim processes.
- Maintaining accurate and timely time sheet inputs via Electronic Time Capture (ETC).
Skills and Competencies Required:
- Demonstrated competence in required core technical skill sets.
- Strong knowledge and understanding of Komatsu equipment, systems and diagnostics.
- Familiarity with Komatsu software platforms such as Dynamics, LinkOne, and SMAP.
- Ability to mentor and transfer knowledge to lower-level technicians (K4 and below).
- Capability to follow job scopes and critical paths to ensure job completion and customer satisfaction.
- Introductory proficiency in:
- Microsoft Windows XP
- Microsoft Word
- Microsoft Excel
What’s in it for you?
- Attractive 7:7 roster offering great work-life balance.
- Residency in Chinchilla, with opportunities to grow and make an impact in the Western region.
- Be part of a collaborative and safety-focused team environment.
- Support and training to continue your career development within Komatsu.
Apply today in Our Place🌟Refer to the quick reference guide:
My-Careers---Searching-for-Vacancies.pdf
For further information, please refer to the position description or contact Marcia Williams for further information: mawilliams@komatsu.com.au
To learn more about the Komatsu Way and Technical Skills required for this position, please review the attached Career Profile for a Career Level 6 within Customer Service & Operations customer-service-operations-career-level-6.pdf or if you would like to explore your career path in more detail, please see link below:
** Please ensure your Talent Profile is up to date in “Our Place” when applying **