Service Supervisor - Rockhampton (ATR-M142)
Date:
12 Mar 2026
City:
Rockhampton - Parts
Join the Komatsu family and you'll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth.
Komatsu Forklift Australia promote, sell, hire and service the full range of Komatsu forklifts with niche products to ensure that we have the right solution for our customer's needs.
The Position:
Service Supervisor - Rockhampton
Remuneration: $95,000 + Super + $20,000 Car Allowance + $5,000 bonus
The Benefits.
At Komatsu Forklift Australia we have proven career pathways into a variety of exciting fields. We are committed to creating a culture of learning and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:
- Discounted private health cover
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Komatsu and Me - Health & Wellbeing benefits
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Discounted Electronics (Lenovo, Dell, Apple, MS Office)
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Motor Vehicle discounts with selected brands
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Kennard’s Hire discounts
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Selected travel, accommodation & car hire discounts
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Company-funded Income Protection Insurance (with AMP Super)
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Work in a diverse environment with high working Standards
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Dynamic team environment with opportunities for advancement
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Ongoing stable employment
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Training and development
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Opportunities to relocate Nationally
The Opportunity:
An exciting opportunity has become available for an experienced Service Supervisor to join the Komatsu Forklifts team at our Rockhampton Branch.
In this role, you will lead a team of forklift mechanics and apprentices, ensuring the delivery of high-quality maintenance and repair services across Komatsu forklifts and allied equipment. You will play a key role in fostering a professional and supportive team environment while maintaining strong standards across safety, quality, and operational efficiency.
Key Duties & Responsibilities
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Supervise and support a team of technicians/mechanics and apprentices
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Allocate daily jobs and manage workloads
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Provide coaching, mentoring, and performance feedback
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Ensure all work is carried out in line with safety policies and procedures
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Promote a strong safety culture within the team
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Ensure work is completed efficiently, safely, and to a high standard
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Monitor job progress and resolve technical issues when required
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Schedule service work and manage technician availability
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Coordinate parts, tools, and resources needed for jobs
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Work closely with parts, service advisors, and operations teams
Qualification, Requirements & Skills
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Experience in a similar role or may suit a Leading Hand looking for the next career step
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Current Drivers Licence
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Mechanical trade qualifications (Light or Heavy Vehicle) - Desirable
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Proven Leadership Experience
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Time management skills
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Ability to multitask with conflicting priorities (Operations, HR, Health & Safety, etc)
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Demonstrate an understanding of industry safety protocols
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Ability to operate a forklift truck
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Ability to work unsupervised
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Experience maintaining forklifts - Desirable
Komatsu offers a zero-harm culture in the workplace, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations.