Parts Interpreter
About Us
Internal Refrence Number: 4188
At Komatsu New Zealand, you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
The Opportunity
Are you an experienced Parts Interpreter with a passion for delivering exceptional customer service? Komatsu New Zealand is looking for a proactive and detail-oriented professional to join our team.
Roster: Monday to Friday
Role Located: Christchurch - Branch
About the Role
As a Parts Interpreter, you’ll play a key role in supporting our customers and service teams by:
- Interpreting, processing, and expediting service parts requests via phone, email, counter, and other electronic platforms.
- Managing incoming/outgoing stock requirements, including branch transfers and workshop orders.
- Supporting service workshops with timely parts supply for jobs.
- Following up on open quotes, engaging customers proactively to promote and sell parts.
- Ensuring every customer interaction is an opportunity to build trust and drive sales.
What we are looking for
- Proven experience as a Parts Interpreter in the heavy equipment, automotive, or machinery industry.
- Strong customer service skills with a professional and approachable manner.
- Excellent communication and problem-solving abilities.
- A team player who thrives in a fast-paced environment.
- Familiarity with inventory systems and parts catalogues is a plus.
Why Work for Us!
Komatsu can provide you with the following:
At Komatsu, we have proven career pathways into various exciting fields. We are committed to creating a learning culture and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:
- Kiwisaver employer contribution matched to employee contribution up to 10%
- Life and disability insurance
- Free annual medical check
- Flexible working hours where practical
- Paid parental leave
- Access to an array of technical training, personal development and upskilling
- Plenty of discounts across retail, automotive, travel & health products
- $3000 referral payment for referring a successful new employee to Komatsu
Ready to get started? Simply hit the apply now button!
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.