Leading Hand

At Komatsu New Zealand, you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity:

An exciting opportunity exists for an experienced tradesperson to join Komatsu New Zealand as a Leading Hand Service, based in our Auckland branch.

Working closely with the Service Supervisor, you'll play a critical role in coordinating day-to-day workshop activities, supporting technicians and apprentices, and ensuring work is completed safely, efficiently and to Komatsu's high-quality standards.

This is a hands-on leadership position where you'll combine your technical expertise with strong people and organisational skills to maximise workshop productivity, support customer requirements and drive continuous improvement.

Whether you're already in a Leading Hand role or looking to take the next step in your career, this position offers an excellent opportunity to develop your leadership capability within a world-class organisation.

Role Located:  Auckland branch

What You'll Be Doing

• Coordinating daily workshop activities to ensure safe, efficient and productive outcomes.
• Supporting and mentoring technicians and apprentices through on-the-job coaching and guidance.
• Planning jobs, monitoring progress and assisting with estimates and quotations.
• Ensuring quality assurance requirements, safety standards and operating procedures are consistently maintained.
• Liaising with customers and internal stakeholders to deliver exceptional service outcomes.
• Supporting continuous improvement initiatives focused on productivity, quality and cost management.

Komatsu can provide you with the following:

At Komatsu, we have proven career pathways into various exciting fields. We are committed to creating a learning culture and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:

• Kiwisaver employer contribution matched to employee contribution up to 10%.
• Life and disability insurance.
• Free annual medical check.
• Flexible working hours where practical.
• Paid parental leave.
• Access to an array of technical training, personal development and upskilling.
• Plenty of discounts across retail, automotive, travel & health products.
• $3000 referral payment for referring a successful new employee to Komatsu.

What we are looking for:

• Trade qualification with relevant heavy equipment, mechanical or industrial experience.
• Previous Leading Hand, supervisory or team leadership experience.
• Strong technical diagnostic and fault-finding capability.
• Ability to plan, coordinate and prioritise workshop activities.
• Strong communication and customer relationship skills.
• Commitment to workplace safety and quality standards.
• Computer literacy and administrative capability.
• Current Driver's Licence.
  
  

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and a competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, and ethnicities from different generations.