Technician - Resident Field Service

About Us

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity

Love fixing machines? Hate being stuck in a workshop?

This could be the role you've been waiting for.

Komatsu is on the hunt for a Resident Field Service Technician to support customers across the Canberra region. You'll be the go-to expert keeping some of Australia's hardest-working machines up and running.

The best part? You'll work with the backing of one of the world's leading equipment manufacturers. Just great equipment, great customers, and a great team behind you.

What You'll Be Doing

• Diagnosing, servicing and repairing Komatsu equipment.
• Responding to breakdowns and carrying out planned maintenance.
• Using advanced diagnostics to solve mechanical and electrical faults.
• Building strong customer relationships through exceptional service.
• Completing service reports and documentation.
• Working safely while delivering quality workmanship every time.

Role Located: Canberra, NSW

Shift: Day shift, Monday to Friday with weekend O/T – 7:30am, to 4pm

Remuneration: Rate + Super + Tool of trade + allowances

What we are looking for:

• Mobile Plant Mechanic Trade Certificate (Cert 3 Mobile Plant) complimented by your mechanical fitter qual (HD Mechanic/Fitter).
• OEM experience, preferably with Komatsu equipment, and field service exposure, including breakdowns and diagnostics, will also be highly regarded within the construction and mining sector. 
• A Valid driver’s Licence.
• Auto Electrical experience, qualifications, and diagnostic skills will be highly regarded.
• Working at heights qualification would be great but not crucial.
• Ability to follow required job scope & critical path.
• Safety focused mindset is paramount.
• Good understanding of computer systems and Microsoft Office
• Ability to work unsupervised.

Komatsu benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
• Financial: Income Protection Insurance provided through our company superannuation fund.
• Career: Recognition, awards, flexibility, further education studies and internal career development.
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
• Yearly Bonus: Potential to receive a yearly bonus.
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.