Service Manager

Date: 3 Mar 2026

City: Welshpool - Head Office

Long Description

The Opportunity:

As the Service Manager at Komatsu, you will oversee the Regional Labour Support Group (RLSG) with employees working at multiple locations around Western Australia.

The RLSG team works with various customer’s and Komatsu branches to maintain mobile equipment and provide outstanding customer service.

A key part of your role is to manage the operational and financial performance of the group. You will be working closely with our Regional Service team and wider business to optimise customer support, and improve business processes.

You must promote and demonstrate a safe working culture, and be committed to safety for all team members.

Role Located: Welshpool, WA

Roster: Option to work 9 day fortnight (Every 2nd Friday is an RDO)

Komatsu benefits:

Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
Financial: Income Protection Insurance provided through our company superannuation fund
Career: Recognition, awards, flexibility, further education studies and internal career development
Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
Yearly Bonus: Potential to receive a yearly bonus
Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu

Your Knowledge, Skills, and Abilities:

Motivated, customer-focused, experienced manager with proven leadership skills
Financial reporting experience; including revenue forecast, P&L and WIP management
Willing to recruit, develop, and coach team members
Ability to build on a strong team-orientated environment within the division and other departments
Background in mining and earth moving industry or similar experience
Ability to analyse work place risk and implement necessary changes promptly

Ready to get started? Apply now!