Technician - Field Service, Gold Coast

About Us

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity

Want to be home every night? We have a vacancy for a Gold Coast based Field Service Technician to join our team. As a Field Service Technician, you will be required to travel to customer sites to provide competent and efficient service, maintenance, and repair of Komatsu customer equipment. This role will work semi-autonomous and will have to manage and take responsibility for their workload and scheduling of jobs.

Roster:           Monday - Friday day shift 7am – 4pm (regular overtime is often available)

                        On-call one week per month

Location:        Home based – servicing the Gold Coast metro and greater Gold Coast region

Pay rate:         $50.46 - $52.94 (dependant on experience) + on call allowance + overtime

What you'll be doing:

• Machine servicing, diagnostics, and repairs.
• Produce machine condition and technical reports.
• Managing incoming and outgoing Rental machines in accordance with Rental SLA
• Ability to demonstrate an appropriate level of technical understanding of the design & function of Komatsu equipment. 
• Ensuring quality of work is aligned with Komatsu documentation and specifications.
• Workmanship is completed to a professional standard and in a timely manner. 
• Liaise with the customer where appropriate and report on the customer interaction.  
• Ensure that timesheets, service reports and relevant documentation are completed accurately and in a timely manner. 

What you'll bring:

• Trade qualification in Heavy Commercial Vehicle and/or Mobile Plant (essential)
• Must have experience in the service or repair of Mobile Plant Equipment (essential)
• Current MR Licence is essential
• Previous experience with Komatsu equipment would be advantageous.
• Strong communication skills for both Internal and External customers
• An excellent understanding and commitment to safety and environment
• Ability to work remotely and with minimal Supervision.
• Intermediate computer knowledge/skills

Why work for us!

Komatsu benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
• Financial: Income Protection Insurance provided through our company superannuation fund.
• Career: Recognition, awards, flexibility, further education studies and internal career development.
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
• Yearly Bonus: Potential to receive a yearly bonus.
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.