Rental Business Support Coordinator

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity:

Komatsu is a global leader in the manufacture, distribution and servicing of construction, mining, energy and utility equipment, with more than 3,500 people across Australia and New Zealand and around 60,000 people globally. With more than 100 years of experience, we continue to invest in technology, innovation, training and our people to build careers that last.

Keeping a rental fleet moving takes plenty of coordination behind the scenes. As Rental Business Support Coordinator, you’ll be right in the middle of it coordinating machines coming into the fleet, preparing rental agreements, managing documentation and approvals, working with Service and Parts, coordinating suppliers and making sure equipment is ready to head back out to customers.

Based at either Wacol, QLD or Fairfield, NSW, you’ll support Komatsu’s Rental operations across Queensland and New South Wales, working closely with Rental, Service, Parts, Credit, Warranty, suppliers and our regional branch network.

You’ll have visibility across the full rental lifecycle, from machine release and fleet administration through to servicing, inspections, transfers and end-of-rental returns.

There’s plenty happening around you, so being organised, comfortable juggling competing priorities and willing to follow things through will be key.

What You’ll Be Doing

• Coordinate the end-to-end rental process, from machine release through to return.
• Manage rental quotes, agreements, billing and fleet records through Baseplan.
• Coordinate servicing, repairs, inspections and estimates with Service teams and suppliers.
• Manage machine and attachment movements, transport and pre-delivery requirements.
• Work across Rental, Service, Parts, Credit, Warranty and branches to keep the fleet moving.
  
  

Role Located: Open to position being based in either our Wacol, QLD or Fairfield, NSW offices.

Komatsu benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
• Financial: Income Protection Insurance and Death & Disability Insurance provided through our company superannuation fund; Novated leasing options available.
• Career: Recognition award payments, flexibility, further education studies and internal career development.
• Health: Corporate discount with Bupa, Total Wellbeing Solution with C&U Health.
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
• Yearly Bonus: Potential to receive a yearly bonus.
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

What you’ll bring:

• Experience in Rental or Sales Administration, ideally within earthmoving, heavy equipment, capital equipment or a similar industry.
• A technical or mechanical understanding of earthmoving equipment.
• Strong organisational skills and the ability to manage multiple priorities and deadlines.
• Excellent interpersonal and written and verbal communication skills.
• A strong customer service mindset and confidence dealing with customers and stakeholders at all levels.
• Advanced Excel and Microsoft Word skills, with proficiency in Microsoft Outlook.
• The ability to work independently, use initiative and follow tasks through to completion.
• Previous experience within a Rental Equipment business or similar environment would be highly regarded.

Ready to get started? Simply hit the apply now button! 

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.