Machine Analyst (Mining Hydraulic Excavators)
About Us
At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
The Opportunity
Based at either Wacol, Welshpool or Mt Thorley, we are seeking a Machine Analyst – Mining Hydraulic Excavators to work collaboratively with Komatsu Service teams, engineers and our mining customers to drive reliability, availability and performance improvements across large hydraulic excavator fleets.
This specialist role will focus on supporting mining-class hydraulic excavators, with a strong preference for candidates who possess extensive experience with Mining Class Excavators Komatsu PC2000, PC3400, PC4000, PC7000, PC8000 or equivalent OEM machines.
You will combine your technical equipment knowledge with SmartCare analytics, condition monitoring and operational data to identify performance opportunities, reduce downtime, improve component life and support customers in achieving their production and maintenance objectives.
Key Responsibilities:
- Provide technical leadership and specialist support for mining-class hydraulic excavators within assigned customer fleets.
- Conduct routine and ad-hoc machine health assessments using Komatsu's proprietary monitoring and analytics systems to identify reliability and performance improvement opportunities.
- Analyse equipment performance, reliability trends and component health to improve machine availability, utilisation, fuel efficiency and component life.
- Investigate machine failures and recurring issues through root cause analysis and develop practical recommendations for continuous improvement.
- Communicate equipment performance findings and recommendations to Komatsu Service teams and customers, ensuring actions are understood and implemented.
- Collaborate with Product Support, Engineering and Analytics teams to develop and enhance predictive maintenance and asset management solutions.
- Monitor and track the effectiveness of recommendations, documenting outcomes and demonstrating customer value.
- Develop and maintain strong customer relationships while promoting Smart Solutions and industry best practice maintenance strategies.
- Facilitate knowledge transfer and provide training on SmartCare analytics tools and data-driven maintenance practices to internal and customer stakeholders.
- Evaluate service performance and support continuous improvement initiatives aimed at reducing customer operating costs and achieving best-in-class equipment reliability.
Location: We are open to applications within Wacol, QLD; Mt Thorley, NSW; or Welshpool,WA
What we are looking for
- Trade and/or Engineering qualification in Heavy Diesel Mechanics, Plant Mechanics or equivalent.
- 5+ years supporting mining-class hydraulic excavators
- 5+ years of managing product performance on customer site
- Strong understanding of hydraulic, electrical, structural and powertrain systems on mining excavators.
- Experience analysing machine condition and performance data to identify reliability improvement opportunities.
- Strong communication, stakeholder engagement and technical report writing skills.
- Ability to translate complex technical information into practical maintenance recommendations.
Why work for us!
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
- Financial: Income Protection Insurance provided through our company superannuation fund.
- Career: Recognition, awards, flexibility, further education studies and internal career development.
- Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
- Yearly Bonus: Potential to receive a yearly bonus.
- Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.
Ready to get started? Simply hit the apply now button!
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.