Technician - Field Service

The Opportunity

We are seeking trade-qualified Heavy Diesel Mechanics (or similar) to become a part of the Field Service Department. The role acts as a conduit between the customer, customer support team and the branch.  This position offers an immediate start within a high-performing team for the right candidates!

Key responsibilities:

• Performing services, diagnostics, repairs and maintenance on a range of Komatsu mobile equipment
• Maintaining high levels of safety, quality and efficiency
• Testing and adjusting of machine operation and monitoring systems (utilising relevant literature and testing equipment)
• Coordinating site-based equipment maintenance projects (in particular, coordinating job packet requirements, following job scope and critical path)
• Generating required technical/service reports (such as service reports and TSI & warranty claim processes)

Roster: 7/7 roster Site Support

Role Located: Townsville 

Salary:  $125000 - $165000 + Tool of trade Vehicle 

What we are looking for:

• Trade Qualification: Certificate III in Heavy Commercial Vehicle Mechanical Technology or similar
• A level of technical understanding & function of Komatsu equipment is an advantage
• Knowledge and previous experience repairing and maintaining earthmoving equipment or components
• Post trade field service experience is desirable.
• Current C category car licence with view to upgrade to MR licence as required.
• Ability to obtain all current tickets including first aid, forklift, work at heights etc
• A demonstrated commitment to safety with the ability to work in remote areas and unsupervised
• Excellent written and verbal communication skills and understanding of computer basic systems

Why work for us!

Komatsu benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
• Financial: Income Protection Insurance provided through our company superannuation fund.
• Career: Recognition, awards, flexibility, further education studies and internal career development.
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
• Yearly Bonus: Potential to receive a yearly bonus.
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

Additional Benefits:

At Komatsu we have proven career pathways into a variety of exciting fields. We are committed to creating a culture of learning and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:

• Guaranteed (paid) technical training blocks each year
• Career Development and education support programs for further studies
• Company-funded Income Protection Insurance
• Phone, Tablet and Field Service Vehicle (Tool of Trade)
• Fantastic Safe and Inclusive culture
• Multi-national business with endless careers paths both national and worldwide.

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations.