Operations Lead - Fulfilment Centre
About Us
At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
The Opportunity
Reporting to the Regional Fulfilment Centre Manager– Supply Chain (Melbourne), the Operations Lead - Fulfilment Centre is responsible for overseeing the day-to-day operations of the Melbourne Fulfilment Centre, including order processing, picking, packing, and shipping, while managing a team with a high level of efficiency and in accordance with safety and regulatory compliance requirements and Komatsu’s policies, procedures, systems, and standards.
In addition, the Operations Lead – Fulfilment Centre will lead the warehouse operations team to meet KPI’s and targets through providing development to the warehouse staff to improve capbillity, while ensuring productivity of workflow.
Key Responsibilities:
- Lead and guide the safe Warehouse operations including supervising and motivating a team of fulfilment centre staff, including training, developing and mentoring staff, supporting career progression and ensuring key performance indications are met.
- Ensure the efficient running of the overall warehouse operations which can fulfil operational and customer demand and meet set targets.
- Analyse shipment, demand and distribution activities for opportunities and overcome challenges.
- Provide regular reporting to management to ensure KPI’s and other performance reporting is met.
- Manage the asset base of the operation.
- Optimise employee workflow within the operation.
- Ensure timely and accurate order fulfilment, from receiving orders to shipping them to customers.
- Plan, organise, and direct daily operations to meet throughput targets and ensure smooth workflow.
- Identify and implement process improvements to enhance efficiency and reduce costs.
- Ensure adherence to quality control standards throughout the fulfilment process.
- Maintain and ensure compliance with agreed set operational processes.
- Manage and track warehouse performance KPI’s and make recommendation and implement for improvement in line with business plan.
- Implement and maintain standard operating procedures (SOPs) for inventory control, logistics management, and order fulfilment.
- Ensure safety is of top propriety and reduce safety risks through adhering to safety standards Activities to be performed in accordance with the Company’s procedures to meet the operational standards
What we are looking for:
- Demonstrated understanding of Lean methodology in a warehouse environment
- Attention to detail and accuracy is paramount.
- Process and procedure driven.
- People management skills,including training, coaching and mentoring
- Ability to work in a dynamic team environment and leading of diverse teams.
- Positive demeanor and willingness to work collaboratively
- Assertive, resilient and welcomes change.
- Shows moral courage, openness, and honesty in all dealings.
- Excellent communication and negotiation skills
- Assertive with strong leadership capabiliity
- Ability to communicate with internal/external contacts of all levels at all times.
- Basic mathematical, statistical, and analytical skills.
- Detail-oriented and organised with the ability to multitask.
- Ability to work in a fast-paced and demanding environment
Qualifications & System skills:
- Degree and/or certification in relevant discipline (Warehousing, Supply Chain management, Operations management)
- Proven experience in warehouse operations and logistics management.
- Proficiency in using warehouse management systems (WMS) and Warehouse control systems (WCS).
- Exposure to Warehouse automation and execution systems.
- Understanding of Inventory Control, Stock Management, and leadership.
- Strong systems knowledge (MS Excel, Word, Power point, SAP etc.)
Why work for us!
Komatsu benefits:
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
- Financial: Income Protection Insurance provided through our company superannuation fund.
- Career: Recognition, awards, flexibility, further education studies and internal career development.
- Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
- Yearly Bonus: Potential to receive a yearly bonus.
- Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.
Ready to get started? Simply hit the apply now button!
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.