Technician - Field Service
About Us
At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
The Opportunity
Internal Refrence Number:4260
As a Field Service Technician, you will be required to travel to customer sites predominately across Newcastle and the Hunter Region to provide competent and efficient service, maintenance, and repair of Komatsu customer equipment.
This role will work semi-autonomous and will have to manage and take responsibility for their workload and scheduling of jobs.
The position will be required to work Monday - Friday between 7:00am – 3.06pm and regular overtime will be available.
Location: Gippsland Branch
What we are looking for:
- Must have experience in the service or repair of Mobile Plant Equipment
- Will poses a certificate or qualification in Heavy Commercial Vehicle OR Mobile Plant Technology
- Previous experience with Komatsu equipment would be advantageous.
- Strong communication skills for both Internal and External customers
- An excellent understanding and commitment to safety and environment
- Ability to work remotely and with minimal Supervision.
- Intermediate computer knowledge/skills
The Role:
- Machine servicing, diagnostics, and repairs.
- Produce machine condition and technical reports.
- Managing incoming and outgoing Rental machines in accordance with Rental SLA
- Ability to demonstrate an appropriate level of technical understanding of the design & function of Komatsu equipment.
- Ensuring quality of work is aligned with Komatsu documentation and specifications.
- Workmanship is completed to a professional standard and in a timely manner.
- Liaise with the customer where appropriate and report on the customer interaction.
- Ensure that timesheets, service reports and relevant documentation are completed accurately and in a timely manner.
Why work for us!
Komatsu benefits:
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
- Financial: Income Protection Insurance provided through our company superannuation fund.
- Career: Recognition, awards, flexibility, further education studies and internal career development.
- Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
- Yearly Bonus: Potential to receive a yearly bonus.
- Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.
Ready to get started? Simply hit the apply now button!
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.